Last Updated: September 11, 2026

At AbelOps, we respect the privacy of individuals who visit our website, communicate with us, purchase or subscribe to our products and services, or otherwise interact with AbelOps.

This Privacy Policy explains how AbelOps (“AbelOps,” “we,” “us,” or “our”) collects, uses, processes, stores, and protects information in connection with our website, software platforms, products, services, and related business activities.

Our products and services include technology solutions such as AbelDispatch, AbelLearn, and AbelEdge, as well as related software, operational intelligence, automation, artificial intelligence, implementation, support, and technology services. 

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. About AbelOps

AbelOps is an enterprise technology company that develops software platforms, operational intelligence systems, automation solutions, and AI-enabled technologies designed to help businesses manage complex workflows and business processes.

Our services may be provided directly through our website, software platforms, applications, customer accounts, online communications, integrations, and other digital channels.

This Privacy Policy applies to information collected through:

• The AbelOps website;
• AbelOps product and service pages;
• Customer inquiries and contact forms;
• Customer and user accounts;
• AbelOps software platforms;
• Subscription and purchasing processes;
• Customer support communications;
• Business communications;
• Marketing and informational communications;
• Applications and digital interfaces operated by AbelOps; and
• Other interactions with AbelOps where this Privacy Policy is presented or referenced.

2. Information We Collect

The information we collect depends on how you interact with AbelOps.

We may collect the following categories of information.

2.1 Contact and Identification Information

When you contact us, request information, purchase a service, or create an account, we may collect information such as:

• Name;
• Business or organization name;
• Job title or role;
• Email address;
• Telephone number;
• Business address;
• Country or region;
• Account or user information; and
• Other information you voluntarily provide.

2.2 Account and Authentication Information

Where an AbelOps product requires an account, we may collect information necessary to create, authenticate, maintain, and secure that account.

This may include:

• Username;
• Email address;
• Login credentials;
• User role;
• Account preferences;
• Authentication information;
• Account activity; and
• Security-related information.

We may use authentication and security information to protect accounts, prevent unauthorized access, and maintain the integrity of our services.

2.3 Business and Operational Information

Customers using AbelOps products may provide information relating to their businesses and operations.

Depending on the product or service, this may include:

• Business operational information;
• Workflow information;
• Customer or client information;
• Employee or workforce information;
• Driver information;
• Vehicle or fleet information;
• Booking and reservation information;
• Scheduling information;
• Training or learning information;
• Performance information;
• Transaction-related business information;
• Communications and notes;
• Reports and operational data; and
• Other information entered or connected to an AbelOps platform by an authorized customer or user.

Customers are responsible for ensuring that they have the appropriate rights and permissions to provide information to AbelOps through our services.

3. Information Collected Automatically

When you visit our website or use our digital services, certain technical information may be collected automatically.

This may include:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Screen resolution;
• Language and regional settings;
• Referring website or source;
• Pages viewed;
• Links or buttons interacted with;
• Date and time of visits;
• Approximate geographic information derived from technical data;
• Website and service usage information;
• Diagnostic information; and
• Other technical information necessary to operate and secure our website and services.

This information may be collected through server logs, cookies, pixels, analytics technologies, and similar technologies.

4. Cookies and Similar Technologies

AbelOps may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate and improve our website and services.

These technologies may be used for purposes including:

Essential functionality

To enable website functionality, security, authentication, and other features necessary for the operation of our services.

Preferences

To remember certain settings and preferences.

Analytics

To understand how visitors use our website, identify performance issues, measure engagement, and improve our website and services.

Marketing

Where applicable and permitted by law, we may use technologies that help us understand the effectiveness of marketing activities or deliver relevant communications.

You may be able to control cookies through your browser settings or through cookie-management tools made available on our website.

Disabling certain cookies may affect the functionality of portions of our website.

5. How We Use Information

AbelOps may use information we collect for legitimate business purposes, including to:

• Provide our products and services;
• Create and manage customer accounts;
• Process subscriptions and purchases;
• Provide software access;
• Configure and deliver services;
• Provide onboarding and implementation;
• Provide customer and technical support;
• Respond to inquiries;
• Communicate with customers;
• Process and manage billing;
• Maintain subscription status;
• Process refunds or billing adjustments;
• Authenticate users;
• Protect accounts and systems;
• Detect and prevent fraud, abuse, and unauthorized activity;
• Monitor and improve service performance;
• Maintain website and platform security;
• Troubleshoot technical problems;
• Develop and improve products and services;
• Understand usage and operational trends;
• Conduct analytics;
• Communicate product updates;
• Send business or marketing communications where permitted;
• Comply with legal and regulatory obligations;
• Enforce our Terms & Conditions; and
• Protect the rights, property, safety, and legitimate interests of AbelOps, our customers, users, and other parties.

6. Customer and End-User Data

AbelOps products may allow business customers to store or process information relating to their own customers, employees, drivers, users, or other individuals.

In these circumstances, AbelOps may process such information on behalf of the customer in order to provide the applicable service.

For example, a customer using an AbelOps transportation or workforce platform may enter operational or personnel information into the platform.

The customer remains responsible for determining:

• What information it collects;
• The purposes for which it collects that information;
• The lawful basis for collecting and using it;
• Obtaining any required permissions or notices;
• Complying with applicable privacy and data-protection laws; and
• Responding to requests from individuals concerning information controlled by the customer.

Where required, AbelOps may enter into additional data-processing or privacy agreements with customers.

7. Payment Information

When you purchase an AbelOps product or subscription, payment transactions may be processed through third-party payment service providers.

AbelOps may receive information associated with a transaction, such as:

• Customer name;
• Billing information;
• Transaction amount;
• Currency;
• Product or plan purchased;
• Subscription status;
• Payment status;
• Transaction date;
• Refund information; and
• Other information necessary to manage the customer relationship and transaction.

Payment card details and other sensitive payment credentials may be collected and processed directly by the applicable payment processor rather than being stored directly by AbelOps.

Our payment providers may process transaction information for purposes including:

• Payment processing;
• Authentication;
• Fraud prevention;
• Security;
• Transaction management;
• Subscription billing; and
• Regulatory or legal compliance.

Where a third-party payment provider is used, that provider may independently process personal information according to its own privacy policy and applicable terms. 

8. Subscription and Billing Information

If you subscribe to an AbelOps service, we may collect and process information necessary to administer your subscription.

This may include:

• Selected product or plan;
• Subscription start date;
• Billing frequency;
• Payment status;
• Renewal information;
• Cancellation information;
• Refund information;
• Invoice or transaction information; and
• Communications relating to billing or subscription management.

This information may be used to:

• Establish and maintain your subscription;
• Process recurring payments;
• Manage renewals;
• Identify failed payments;
• Respond to billing inquiries;
• Process cancellations;
• Process eligible refunds or billing adjustments; and
• Maintain appropriate financial and business records.

9. Customer Support and Communications

When you contact AbelOps, we may collect information contained in your communication.

This may include:

• Your name;
• Email address;
• Telephone number;
• Business information;
• Account information;
• Support request;
• Technical information;
• Attachments or documents you choose to provide; and
• Other information included in your communication.

We use this information to:

• Respond to your request;
• Provide technical or customer support;
• Investigate problems;
• Resolve billing or account issues;
• Improve our products and services; and
• Maintain appropriate records of customer communications.

You may contact AbelOps at:

info@abelops.com

10. Business Communications and Marketing

AbelOps may use your contact information to send service-related communications, including:

• Account notifications;
• Billing communications;
• Subscription notices;
• Security notifications;
• Product updates;
• Service announcements;
• Important changes to our Terms or policies; and
• Customer support communications.

Where permitted by applicable law, AbelOps may also send marketing or informational communications.

You may opt out of non-essential marketing communications by using the unsubscribe mechanism included in the communication or by contacting us at info@abelops.com.

Please note that opting out of marketing communications does not prevent us from sending essential service, account, security, billing, or transactional communications.

11. Artificial Intelligence and Automated Technologies

Certain AbelOps products and services may use artificial intelligence, machine learning, automation, analytics, or related technologies to provide functionality, automate workflows, analyze information, generate outputs, or improve operational processes.

The information processed through such functionality depends on the product and the customer’s configuration and use of the service.

Customers are responsible for ensuring that information submitted to AI-enabled features is appropriate for the intended use and that the customer has the necessary rights and permissions to process such information.

Where third-party AI technologies are used to provide a feature, relevant information may be processed by the applicable technology provider subject to the provider’s terms, privacy practices, and applicable agreements.

AbelOps does not represent that AI-generated or automated outputs are always accurate, complete, or suitable for every business decision. Customers remain responsible for reviewing and appropriately using outputs generated through AbelOps services.

12. How We Share Information

AbelOps does not sell personal information as a general business practice.

We may share information in limited circumstances where necessary to operate our business, provide services, fulfill legal obligations, or protect our legitimate interests.

These circumstances may include sharing information with:

Service Providers

Third-party providers that support our operations, such as:

• Hosting and cloud infrastructure providers;
• Payment processors;
• Analytics providers;
• Communication providers;
• Customer-support tools;
• Security providers;
• Software and technology providers;
• AI and automation service providers; and
• Other vendors that provide services on our behalf.

Business Customers

Where AbelOps processes information on behalf of a business customer, information may be made available to that customer and its authorized users in accordance with the customer’s use of the applicable AbelOps service.

Legal and Regulatory Authorities

We may disclose information where reasonably necessary to:

• Comply with applicable law;
• Respond to lawful requests;
• Comply with court orders or legal processes;
• Protect against fraud or abuse;
• Protect the safety or rights of individuals; or
• Protect AbelOps, its customers, systems, or property.

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, corporate reorganization, or similar transaction, subject to applicable legal requirements.

13. Third-Party Services and Integrations

AbelOps services may integrate with third-party applications, APIs, software platforms, payment processors, communications providers, analytics services, cloud infrastructure, and other technologies.

If you choose to connect an AbelOps service with a third-party service, information may be exchanged as necessary to provide the requested integration or functionality.

Third-party services operate under their own terms and privacy policies.

AbelOps is not responsible for the privacy practices of third-party services that operate independently from AbelOps.

Customers should review the privacy policies of third-party services before enabling integrations where appropriate.

14. Data Security

AbelOps takes reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include appropriate access controls, authentication mechanisms, system monitoring, infrastructure protections, and other safeguards appropriate to the nature of the information and services involved.

However, no website, software platform, network, or electronic transmission can be guaranteed to be completely secure.

Customers are also responsible for maintaining appropriate security practices, including:

• Protecting account credentials;
• Managing user permissions;
• Using appropriate passwords and authentication controls;
• Restricting unauthorized access;
• Keeping connected systems secure; and
• Promptly notifying AbelOps of suspected account or security issues.

15. Data Retention

AbelOps retains information for as long as reasonably necessary to:

• Provide the requested products and services;
• Maintain customer and account records;
• Fulfill contractual obligations;
• Process transactions;
• Resolve disputes;
• Maintain security;
• Comply with legal, tax, accounting, or regulatory requirements;
• Enforce our agreements; and
• Protect our legitimate business interests.

Retention periods may vary depending on the type of information, the purpose for which it was collected, the nature of the customer relationship, and applicable legal requirements.

When information is no longer required, AbelOps may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

16. Data Transfers and International Processing

AbelOps may use service providers and infrastructure located in countries other than the country in which you reside.

As a result, information may be processed or stored across different jurisdictions.

Where required by applicable law, AbelOps will use appropriate safeguards for international transfers of personal information.

Customers using AbelOps products are responsible for ensuring that their use of the services complies with applicable requirements concerning international data transfers where relevant to their business.

17. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information.

These rights may include, where applicable:

• Requesting access to personal information;
• Requesting correction of inaccurate information;
• Requesting deletion of personal information;
• Requesting restriction of certain processing;
• Objecting to certain processing;
• Requesting portability of certain information;
• Withdrawing consent where processing is based on consent; and
• Opting out of certain marketing communications.

These rights are subject to applicable legal exceptions and limitations.

To make a privacy-related request, contact:

info@abelops.com

We may need to verify your identity before completing certain requests in order to protect personal information and prevent unauthorized disclosure.

18. Children’s Privacy

AbelOps products and services are designed primarily for businesses and professional users.

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information directly from children where prohibited by applicable law.

If you believe that a child has provided personal information to AbelOps improperly, please contact us at info@abelops.com so that we can review and take appropriate action.

19. Do Not Track and Similar Signals

Some web browsers provide “Do Not Track” or similar privacy signals.

Because there is currently no universally accepted standard for responding to all such signals, AbelOps may not respond to every browser-based Do Not Track configuration.

Where required by applicable law, AbelOps will honor legally recognized privacy signals and applicable opt-out mechanisms.

20. Links to Other Websites

Our website and services may contain links to third-party websites, applications, or services.

These links are provided for convenience and do not mean that AbelOps controls or endorses the privacy practices of those third parties.

We encourage users to review the privacy policies of external websites before providing personal information.

AbelOps is not responsible for the content, security, or privacy practices of third-party websites.

21. Business Customers and Authorized Users

Where an organization provides you with access to an AbelOps product, that organization may control the account and the information associated with your use of the service.

In such circumstances, the organization may be responsible for:

• Managing your account;
• Determining which information is entered into the service;
• Controlling access permissions;
• Managing retention and deletion requests within the organization’s account; and
• Handling certain privacy requests concerning information it controls.

If your use of an AbelOps service is provided through an organization, you may need to direct certain privacy requests to that organization.

22. Changes to This Privacy Policy

AbelOps may update this Privacy Policy from time to time to reflect:

• Changes to our products or services;
• Changes to our data practices;
• Changes to technology;
• Changes to applicable laws or regulations; or
• Other operational or business developments.

When material changes are made, AbelOps may provide notice through the website, email, customer account, or another reasonable method.

The updated Privacy Policy will include a revised “Last Updated” date.

We encourage users to review this Privacy Policy periodically.

23. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or AbelOps’ privacy practices, please contact us:

AbelOps
Email: info@abelops.com
Phone: +1 (307) 449-2558
Address: 30 N Gould St, Ste B, Sheridan, WY 82801, USA

We will review privacy-related inquiries and respond in accordance with applicable requirements.

Effective Date: September 11, 2026
Last Updated: September 11, 2026